Terms & Policies
Welcome to William Alan Productions. These Terms and Conditions govern your use of our website and services. By booking our services, you agree to be bound by these terms. Please read them carefully.
1. Booking Policy
1.1 Booking Process
To book our videography services, clients must submit a booking request via our website, email, or phone. A booking is only confirmed once a non-refundable deposit is paid, and the contract is signed.
1.2 Deposit
A 50% non-refundable deposit is required to secure your event date. This deposit must be paid within 7 days of receiving the invoice. If the deposit is not received, William Alan Productions reserves the right to offer the date to other clients.
1.3 Rescheduling and Cancellations
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Rescheduling: You may reschedule your event up to 30 days before the scheduled date without penalty. Rescheduling is subject to availability and may result in additional fees.
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Cancellation: Cancellations made within 30 days of the event forfeit the deposit. Cancellations made more than 30 days in advance will receive a refund, minus the deposit.
2. Payment Policy
2.1 Payment Methods
We accept credit cards, PayPal, and bank transfers. Details on payment methods will be provided in the invoice sent to the client.
2.2 Payment Deadlines
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The remaining balance after the deposit is due 7 days before the event date or upon delivery of the final product, whichever comes first.
2.3 Late Payments
Late payments will incur a 5% late fee for every 10 days past due.
3. Delivery Policy
3.1 Turnaround Time
Our standard turnaround time for delivering final video products is 4-6 weeks from the date of the event or the last day of shooting. Any delays will be communicated to the client in advance.
3.2 Revisions
Clients are entitled to two rounds of revisions at no extra charge. Additional revisions beyond this will incur a fee of $100 per revision round.
3.3 File Delivery
Deliverables will be provided via a downloadable link in a high-resolution format. If clients request physical media (USB or hard drive), additional fees will apply.
4. Rights & Usage Policy
4.1 Copyright
William Alan Productions retains full copyright of all media created during the project. This includes footage, edits, and any associated materials.
4.2 Client Usage Rights
Clients are granted a license to use the final deliverables for personal use, including sharing on social media. Commercial use of the footage requires written consent and may be subject to additional fees.
4.3 Videographer’s Rights
William Alan Productions reserves the right to use any footage or images for promotional purposes, including website portfolios, marketing materials, and social media, unless otherwise agreed upon in writing by both parties.
5. Liability & Force Majeure
5.1 Limitation of Liability
In the event of technical failures, equipment malfunctions, or any other unforeseen issues, William Alan Productions’ liability is limited to the total amount paid by the client. We are not liable for indirect damages caused by these issues.
5.2 Force Majeure
​William Alan Productions is not responsible for delays or cancellations caused by events beyond our control, such as natural disasters, power outages, illness, or accidents. If an event cannot proceed as scheduled, the client and videographer will work to reschedule, or a refund may be issued based on the situation.
6. Client Obligations
6.1 Cooperation
Clients are expected to cooperate with the videographer in ensuring that events run smoothly. This includes providing all necessary details about locations, timelines, and access to filming areas.
6.2 Timelines
It is the client's responsibility to provide accurate and detailed timelines for the event. Any changes to the schedule should be communicated in advance.
7. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Ada County, Idaho. Any disputes arising from these terms will be resolved through arbitration or litigation within the legal jurisdiction of Ada County, Idaho.
8. Amendments
William Alan Productions reserves the right to amend these Terms & Conditions at any time. Clients will be notified of any changes before their event, and the updated terms will be available on our website.